Bristol Samaritans

Contact us

116 123 free from any phone

37 St. Nicholas Street
Bristol BS1 1TP

How we can help

Listening service

We provide a listening service from the branch 24 hours every day of the year.

Schools outreach

We visit schools and colleges and give talks by invitation

Prisons outreach

We train and support Listeners in both Bristol (male) and Eastwood Park (female) prisons.

Face to face

Unfortunately, due to the current situation regarding the COVID-19 virus, we are temporarily unable to see Face to Face callers in the branch.

  • Accessible toilets
  • Wheelchair accessible
  • For callers with wheelchairs there is a lift in the front lobby which volunteers will assist with when required.

Welcome to Bristol Samaritans

Bristol Samaritans Centre

From our branch in the centre of Bristol we provide confidential emotional support to those in need of a safe space to talk over problems, feelings, stress or anything that maybe worrying them, especially those in extreme despair.

During 2020 our 170 trained volunteers responded to 30,000 contacts for support by phone, email and face to face visits to our branch. In addition there were a number of face to face contacts from prison inmates with the “Listeners” we have trained in the prisons we support.

We also provide talks for community groups, schools and other organisations interested in our work. We have partnerships with a number of local organisations, including local health services, CRUSE and as noted above, in HM Prison Bristol and HM Prison Eastwood Park.

A big focus for Bristol Samaritans will be on being there for callers when they most need us. This means that in addition to responding to contacts in the branch, we'll be reaching out to at risk groups in our local community to make sure they know we're there for them and know how to get access to our support in times of need.

I'm very proud of our committed volunteers - whether they are providing support to callers or working behind the scenes, they are making a positive impact to the community around the clock!

Please click on the following link if you would like to know more about volunteering at Bristol Samaritans.

Volunteer with Bristol Samaritans

Susheel (Director - Bristol Samaritans).


Our privacy statement

Privacy is at the heart of what we do. We are committed to protecting your privacy and your personal information that we hold. Read our privacy statement here.


Our branch history

Click here to read more about the life and times of our Bristol branch.


Leaving a gift to Bristol Samaritans in your Will

Click here to read more about leaving us a gift in your will.

Bristol Samaritans, a charity registered in England (1168123). Bristol Samaritans is a recognised branch of Samaritans.