Samaritans
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About Samaritans


Who are Samaritans?

Samaritans is a confidential emotional support service for anyone in the UK and Ireland. The service is available 24 hours a day for people who are experiencing feelings of distress or despair, including those which may lead to suicide.

If you live outside of the UK and ROI, visit www.befrienders.org to find your nearest helpline.

Volunteers offer support by responding to phone calls, emails and letters. Alternatively people can drop in to a branch to have a face to face meeting.

Across the UK you can call Samaritans on 08457 90 90 90 for the price of a local call. In the Republic of Ireland call 1850 60 90 90.

You can also email Samaritans at jo@samaritans.org, write to Chris, PO Box 9090, Stirling, FK8 2SA or if you are deaf or hard of hearing use the single national minicom number 08457 90 91 92.

The service is offered by 17,000 trained volunteers and is entirely dependent on voluntary support. There are 202 branches of Samaritans in the UK and Republic of Ireland.

"I spent three hours on the phone last night telling a complete stranger about my depression, anxiety and suicidal feelings. I'd never told anyone before. Today I feel like a different person. My troubles have not gone but a problem shared has been a problem halved. Thank you.

Samaritans caller

Find out more about the Samaritans charity and the work we do

Publications about Samaritans and its work

Information Resource Pack 2008The Information Resource Pack

21 May 2009

The Information Resource Pack is brimming with facts and statistics about Samaritans and our service.

 

Samaritans Strategy 2009 - 2015 coverSamaritans Strategy 2009 - 2015

21 April 2009

Samaritans strategy until 2015 will focus on reducing the risk of suicide.

Read more

 

Samaritans Annual Report

29 July 2008

Samaritans Annual Report for 2008, examining our performance against objectives, our future plans, and a financial review.

Samaritans Media Guidelines 2008Media Guidelines

26 August 2008

These guidelines have suggestions for journalists and writers, photographers and directors, working in every type of media.

Samaritans in Schools 2008

31 July 2008

This report seeks to give an overview of Samaritans work in schools, the current work by local branches and evaluates the uptake of the DEAL (Developing Emotional Awareness and Learning) programme.

Reducing Suicides at Railway Stations report 2007 coverReducing Suicide at Railway Stations

16 April 2007

Booklet designed for Train Operating Companies who want to reduce suicides at stations.

Website User Survey

25 February 2008

A summary of Samaritans' website feedback between September 2006 and August 2007.

Giving Trends

Published 2005

Summary of results of surveys carried out into giving trends.

Emotional Health Promotion Strategy 2003 reportEmotional Health Promotion Strategy

Published 2003

Explains what emotional health is, why it is important, and how Samaritans is proactively working within a number of settings to tackle UK's distress.

Administrative contact details

If you have any questions for our administrative office, known as General Office, about any of the material on this website, please telephone +44 (0)20 8394 8300. Email admin@samaritans.org. Or write to:

The Upper Mill
Kingston Road
Ewell
Surrey
KT17 2AF

Fax: 020 8394 8301

Please address any queries about the website itself, including link requests, to: webmaster@samaritans.org