Samaritans
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Personal Experiences

Samaritans volunteers very rarely know what happens after someone ends contact with them. However, sometimes people do get back in touch to tell us their stories.

If you are going through difficult times, only you know your exact situation, but someone else will have been something similar. These people wanted to share their stories, hoping to help others going through the same thing.

These case studies are also immensely valuable to Samaritans as they help us learn how to develop our services and understand the impact we have on people.

We always seek permission from people before publishing their stories and names and some details have been changed to protect people’s anonymity.

If you have used Samaritans services and would be willing to tell us about your experience please contact Kate Redway on +44 (0)208 394 8300 or k.redway@samaritans.org.

 

  • Sue was abused as a child and rang and visited Samaritans for ongoing support.
  • Since the first time she called, Mary uses Samaritans fairly regularly when her mental health isn't so good.
  • Tony rang Samaritans when he was at his lowest point, and doesn't know what he'd have done if he hadn't talked to Samaritans.
  • Alex called Samaritans for support when she was a teenager after she was bullied at school.
  • Janet uses Samaritans regularly to support and help her cope with obsessive-compulsive disorder.