Other sources of help

If you're looking for specific advice or support for a particular problem, it may be useful to talk to different organisations. You can also find more specific lists for organisations in Ireland.

You can skip to the right category using the links below.

Addiction Housing and homelessness
Benefits and rights Mental health
Bereavement Older people
Carers Relationships
Children and young people Sexuality
Debt Sexual or domestic abuse
Eating disorders Victims of crime
Health


Addiction

Tel: 028 9066 4434

Tel: 0808 808 2234

National helpline for anyone concerned about their alcohol use.

Tel: 0300 123 1110 (England and Wales)
Tel: 0800 7 314 314 (Scotland)

Charges and hours vary within nation.

Tel: 0300 123 6600

Tel: 0800 587 5879

Hours and charges vary within nation.


Benefits and rights

Impartial advice on rights and responsibilities

Tel: 0344 411 1444 (England and Wales)
Tel: 0808 800 9060 (Scotland)
Tel: 0344 477 2020 (Welsh Speaker)
Tel: 0300 123 6262 (NI)

Charges and hours vary within nation.


Bereavement

Tel: 0800 028 8840

Cruse arranges care for bereaved people.

Tel: 0844 477 9400
Tel: 0845 600 2227 (Cruse Scotland)

Charges and hours vary within nation.


Carers

  • Carers UK

Tel: 0808 808 7777 (England, Scotland, Wales)
Tel: 028 9043 9843 (NI)


Children and young people

Help and support for children and young people.

Tel: 0800 11 11

24 hours, free to call from landlines and mobile.


Debt

Debt advice for people in the UK.

Tel: 0800 138 1111

Mon-Fri: 8am-8pm
Saturday: 8am-4pm

Calls from landlines and mobiles are free.


Eating disorders

  • Beat (formerly Eating Disorders Association)

Support and information relating to eating disorders.

Helpline for adults: 0808 801 0677 or email help@b-eat.co.uk    

Youthline for under eighteens: 0808 801 0711 or email fyp@b-eat.co.uk

Hours and charges vary, call back service available on Youthline.


Health

Health advice and reassurance. 111 is free from landlines and mobiles.

Tel: 111* (England, Scotland, Wales)
Tel: 0845 46 47 (NHS Direct)

Call charges may apply in Wales.
NHS England
NHS Wales
NHS Scotland


Housing and homelessness

Housing and homelessness charity offering advice and information.

Tel: 0808 800 4444 (England, Scotland)
Tel: 0345 075 5005 (Wales)
Tel: 028 9024 5640 (Northern Ireland, Housing Rights Service).

Hours and charges vary within nation.


Mental health

BACP is a membership organisation that sets standards for therapeutic practice. Their online directory can be used to locate a professional counsellor, who will usually charge for their services.

Email: bacp@bacp.co.uk

Tel: 0808 808 8000

24 hours, free from landlines and mobile phones in NI.

  • MIND (England and Wales)

Advice, support and information. Mind has a legal advice line in England and Wales.

Tel: 0300 123 3393
Text: 86463
9am-6pm Mon-Fri, call charges may apply.

Tel: 0141 530 1000
2-4pm Mon-Fri, freephone.


Older people

Support for older people

Tel: 0800 169 6565 (England)
Tel: 0800 022 3444 (Wales)
Tel: 0800 124 4222* (Scotland)
Tel: 0808 808 7575 (Northern Ireland)

Calls and hours vary within nation.

* Age Scotland operates its helpline in partnership with The Silver Line. 

The Silver Line

Free information, friendship and advice to older people.

Tel: 0800 4 70 80 90

Open 24 hours


Relationships

Counselling and workshops on relationships and family issues.

Tel: 0300 100 1234 (Relate)
Tel: 0345 119 2020 (Relationships Scotland)
Tel: 028 9032 3454 (Relate NI)

Hours vary in each nation, call charges may apply. Services usually provided at a cost.


Sexuality

Free support and information to lesbian, gay, bisexual and transgendered communities throughout the UK.

Tel: 0300 330 0630

10am-11pm daily. Call charges may apply.


Sexual or domestic abuse

Tel: 0808 801 0327

Tel: 0800 085 3330
Opening hours: 10am-9pm Mon-Thurs, 10am-6pm Fri; free from landlines and some mobiles.

Tel: 0808 200 0247

Tel: 0808 802 9999 (England and Wales 12-2:30pm and 7-9:30pm daily.
Tel: 1800 778888 (24 hours)
Tel: 08088 01 03 02 (Scotland) 6pm-12am daily.
Calls are free from landlines and some mobiles.

Tel: 0845 600 0459

10am-4pm Mon-Fri

Tel: 0800 802 4040

9am-5pm Mon-Fri

Tel: 0808 1000 900

9am-9pm Mon-Thur and 9am-5pm Fri, free from landlines.


Victims of crime

Help for victims of crime, witnesses and their families and friends.

Tel: 0808 168 9111 (England, Wales)
Tel: 0345 603 9213 (Scotland)
Tel: 028 9024 3133 (Northern Ireland)

Hours and call charges vary in each nation.
 

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