Effective communication through listening and questioning skills
Handling difficult contacts
Handling difficult contacts through email
Samaritans are leading experts in enhancing communication skills and emotional health training in the workplace.
Our courses are prepared to meet your specific needs.
It is often said that when you go on a course, if you take one thing away with you, you're doing well. I took away plenty." Sandra Deeble, Office Hours, The Guardian Newspaper
For more information simply email your enquiry to externaltraining@samaritans.org or call +44 (0)20 8394 8372 to discuss your requirements.