Why write a letter?
If you don’t have easy access to a computer or telephone, or just don’t like email or talking on the phone, you can write to us and explain your situation in as much detail as you feel comfortable with. Receiving a hand-written response from our volunteer that you can keep and refer to may also suit you better.
How much does it cost?
You don't have to pay to send us a letter. Just write 'Freepost RSRB-KKBY-CYJK' at the top of the address.
What's the address?
PO Box 9090
STIRLING FK8 2SA
How long before I get a reply?
We aim to get a response back to you within 7 days.
I can’t write very well
You don’t need to worry about spelling, grammar or the quality of your handwriting. You can write freely, without embarrassment or fear of being judged.
What happens to my letter?
We will need your name and address to reply, but to maintain confidentiality, your letter will be shredded once we have sent you our response.