Writing a letter to Samaritans

Writing a letter can be a more personal, thought-provoking way for you to get your feelings across.

It might be too upsetting to talk about certain things on the phone and writing everything down can help you work through it.

Why write a letter?

If you don’t have easy access to a computer or telephone, or just don’t like email or talking on the phone, you can write to us and explain your situation in as much detail as you feel comfortable with. Receiving a hand-written response from our volunteer that you can keep and refer to may also suit you better.

How much does it cost?

You don't have to pay to send us a letter. Just write 'Freepost RSRB-KKBY-CYJK' at the top of the address.

What's the address?

PO Box 9090

How long before I get a reply?

We aim to get a response back to you within 7 days.

I can’t write very well

You don’t need to worry about spelling, grammar or the quality of your handwriting. You can write freely, without embarrassment or fear of being judged.

What happens to my letter?

We will need your name and address to return the letter to you, but to maintain confidentiality, your letter will be shredded once we have sent you our response.

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Support our service

We know our service can help people before it's too late.
But we’re a charity, and it’s your kind donations that keep our letter service open. If you can, please support us today.