Welcome to The Samaritans (Norwich)

If something's troubling you, get in touch:

Telephone our branch:

08457 90 90 90

National telephone:

Visit our branch:

Samaritans Norwich 19 St. Stephen's Square Norwich NR1 3SS

Usual hours open to receive callers at the door:

7 days a week, 8am to 9pm

We've been proudly supporting the local community for more than 50 years. We currently over 180 volunteers in our branch at 19 St Stephen’s Square, Norwich.

Most of our branch volunteers are listening volunteers, who provide emotional support by phone, email, text and to visitors at our branch and some of our volunteers are also supporting people in prisons at HMP Norwich and HMP Bure.

Last year (2014) volunteers at our branch:

  • had over 45,000 contacts

  • this included responding to over 1,500 emails

  • answering over 3,000 texts messages

  • and meeting 600 visitors as face to face callers at our branch

We also have branch support volunteers. They do vital work that contributes to running our branch, including fundraising, administration, raising awareness and working in our shops on Aylsham Road and 5 Westlegate, Norwich.

The Samaritans (Norwich) news

  • Norwich Samaritans urges people To ’Talk To Us’

    22nd July 2015
    Volunteers for leading charity Samaritans are running an awareness raising event in Norwich on Friday 24th July 2015 to encourage people to reach out for support if they are struggling to cope. Come along and meet volunteers from your local branch in Norwich and find out what Samaritans does locally.
  • Press Release: New Director for Norwich Samaritans

    28th April 2015
    Norwich Samaritans are delighted to announce the appointment of a new Director to manage the branch. The new post-holder, Bill Ashton, was nominated by his fellow volunteers to lead the team of 200 volunteers at Norwich branch of Samaritans’. Bill will commence his new three year role with immediate effect.