Kingston Samaritans, a charity registered in England (1168320). Kingston Samaritans is a recognised branch of Samaritans.

Welcome to Kingston Samaritans

If something's troubling you, get in touch:

Telephone our branch:

020 8399 6676 (local call charges apply)

National telephone:

116 123 (this number is free to call)

Visit our branch:

Samaritans Kingston upon Thames 2 Wheatfield Way Kingston upon Thames Surrey KT1 2QS

Usual hours open to receive callers at the door:

7.30am-9.30pm every day. Please note, we will be closed to visitors on Saturday 15th July 10.00am-15.30pm.

Facilities for visitors with disabilities:

Step free access to building, lift and disabled toilet facilities

Kingston Samaritans, a charity registered in England (1168320). Kingston Samaritans is a recognised branch of Samaritans.


If you'd like to talk to a Samaritan face to face, we are open to receive visitors from 7.30am to 9.30pm every day.  No appointment is needed, you can just turn up. The building is on the corner of Wheatfield Way and Palmer Crescent.  Please come to the entrance on Palmer Crescent (green door).  There is no charge for this service.




My name is Helen and I am the Branch Director of Kingston Samaritans. We have been providing emotional support to our callers in the local community (Kingston, Surbiton, Esher, New Malden and Richmond) since 1968.   As well as speaking to people via telephone, email and text, we also see visitors face to face in the branch.  


Our volunteers are trained to be good listeners, to be sensitive to callers' distress and to explore feelings, including those which may lead to suicidal thoughts.  We do not tell you what to do, but by listening and talking through your feelings, we hope we will be able to help you get through difficult times.  You don't need to be experiencing suicidal feelings to contact us; however if you are, you can be sure of an understanding and non-judgmental listening ear.

The branch also provides support locally through its various Outreach activities, which include working in partnership with the YMCA in Surbiton, Network Rail and Wandsworth Prison.  We also attend and run workshops and events in schools throughout the community and support events at both Kingston University and Kingston College.

Being a Samaritan volunteer can help change lives and we are always looking for people to join our training programme and become listening volunteers.  Why not come along to one of our Information Sessions to find out more about what this involves.  Our next session is on Monday 4th September at 7.30pm.  For a full list of our upcoming Information Sessions, please see our Volunteering page.  If you don't think being a listening volunteer is right for you, we are always looking for volunteers to assist with fundraising, recruitment and training admin as well as a whole host of other roles that help keep our branch running.

Kingston Samaritans does not receive funding from government nor from the national Samaritans charity so we rely heavily on the generosity of the public and the fundraising efforts of our volunteers and their friends and families.


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Kingston Samaritans news

  • Wellbeing Event in Memorial Square

    19th March 2017
    Samaritans and Kingston Council will be hosting a Wellbeing Event in Kingston on Tuesday 21st March. Our volunteers will be raising awareness of the range of local support services available to those who are having a difficult time.
  • Fundraising at Waterstones

    22nd December 2016
    Our volunteers were at Waterstones in Kingston on 10th, 11th, 17th, 18th & 22nd December. As well as offering to gift wrap Christmas presents they were asking for donations to help raise vital funds for the Kingston branch. Many thanks to all who generously helped to fill our collection boxes. All money raised helps us provide much needed services to callers in distress.
  • Funds Raised by Royal Oak, New Malden

    27th November 2016
    A big thank you to The Royal Oak in New Malden for hosting a ceilidh barn dance in aid of Kingston Samaritans. Thanks also to all who attended. Total funds raised was £404.
  • Kingston Samaritans supports Kingston Uni's Self Care Week

    16th November 2016
    Our lovely volunteers held a stall at Kingston University's Self-Care week. Self-Care Week runs from 14th-18th November and is for students to explore how they can care for their own wellbeing and to find out who they can turn to if they need more than their own self-care.