How much does it cost to telephone Samaritans?

If you call the main number, 08457 90 90 90, calls from BT residential lines will be charged at up to 2 pence per minute. A call set-up fee of 7 pence applies to calls from residential lines. Calls cost 6 cents per minute from Eircom landlines. Mobile and other providers' charges may vary. (Prices correct October 2008).

If you dial your local branch, the cost is the same as that of a local call or may be a free call, dependent on the arrangements you have with your own telecommunications provider.

Unfortunately, as a charity, Samaritans is unable to provide our service as a freephone number to the 5 million callers that get in touch every year.

For callers who can’t afford the cost of a call, Samaritans accept reverse charge calls from landline and mobile telephones and also from telephone call boxes. Additionally, callers can also ask us to call them back and then the cost of the call is paid for by Samaritans.

Many Samaritans branches also see people face to face, in many towns in the United Kingdom and Republic of Ireland. Please contact your local branch for individual branch opening hours.  

Related Information

Frequent Questions

Find out more about ways of contacting Samaritans