Facts and figures
Every 5 seconds, someone makes contact with Samaritans.
Every 10 seconds, Samaritans receives a contact in which someone
feels able to speak, type or write about their feelings.
Every 57 seconds, Samaritans receives a contact from
someone who has suicidal feelings.
Numbers of contacts to Samaritans
In 2010 Samaritans received 4,957,574 contacts, by phone,
email, text, letter, minicom, Typetalk, face-to-face at a branch,
and at local and national festivals and other events.
Means of contacting Samaritans in 2010
- 85.2% (2,316,949) of dialogue contacts were made by phone
- 188,448 responses were made to contacts by email.
- 168,543 responses were made to contacts by SMS
- 27,565 were face to face contacts in branches
- 17,727 were face to face contacts outside branches