Facts and figures
Numbers of contacts to Samaritans
In 2008 Samaritans received almost 5,159,698 contacts by
phone, email, letter, mincom, face-to-face at a branch, through our
work in prisons, and at local and national festivals and other
events.
47% of these contacts (mostly by phone) were silent contacts
where the caller did not speak or ends the call very quickly.
Samaritans received 11,787 more contacts from men than from
women in 2008.
Means of contacting Samaritans
- 89% of calls were made by phone – this was the most common
method of contact.
- 160,351 contacts by email.
- 30,131 face-to-face contacts in branches.
- 16,138 face-to-face contacts at festivals, prisons, and other
settings