Facts and figures
Samaritans information taken from the Information Resource Pack
2009.
Download the
Information Resource Pack 2009
Download Samaritans Suicide Statistics 1998-2007
Numbers of Contacts
In 2008 Samaritans received almost 5,159,698 contacts by
phone, email, letter, mincom, face-to-face at a branch, through our
work in prisons, and at local and national festivals and other
events.
47% of these contacts (mostly by phone) were silent contacts
where the caller did not speak or ends the call very quickly.
Means of Contact
- 89% of calls were made by phone – this was the most common
method of contact.
- 160,351 contacts by email.
- 30,131 face-to-face contacts in branches.
- 16,138 face-to-face contacts at festivals, prisons, and other
settings
Dialogue contacts against number of
Samaritans volunteers 1992 - 2008
See larger image
Who Contacts Samaritans
Samaritans received 11,787 more contacts from men than from
women in 2008.
Suicidal Contacts
- In 19% of telephone contacts to Samaritans, the caller
expressed suicidal feelings at the time of the call.
- In 36% of email contacts to Samaritans, the caller expressed
suicidal feelings at that time.
More
statistics about suicide
Samaritan Volunteers
There were a total of 18,179 volunteers in 2008
including:
- 14,905 active volunteers
- 1,863 temporarily inactive volunteers
- 1,409 support and shop volunteers
68% of active volunteers are women.
Almost 3,664 people were newly recruited and trained as
Samaritans volunteers in 2008.
2,905 volunteers resigned last year.
More
statistics about Samaritans
Samaritans dialogue contacts in
2008
See larger image