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Other sources of help

If you're looking for advice or specialist support for a particular issue, these organisations may be able to help.

You can browse a range of different organisations using the categories below, where we have contact details and information on where they work.

Organisations

NAPAC: National Association for People Abused in Childhood
Offers support to adult survivors who are 18+ years, with all types of childhood abuse.

Refuge National Domestic Violence Helpline (Women only)
Support for women experiencing domestic violence (inc. forced marriages/tech abuse/modern slavery).

  • England: Telephone: 0808 200 0247
  • Wales: Telephone: 0808 80 10 800
  • Scotland: Telephone: 0800 027 1234
  • N Ireland: Telephone: 0808 802 1414

Websites

Rape Crisis
Support after rape, sexual assault, sexual abuse or any form of sexual violence. We are the charity working to end sexual violence and abuse.

  • England & Wales Telephone: 0808 500 2222
  • Scotland Telephone: 08088 01 03 02
  • N Ireland Telephone: 0800 0246 991
  • Scotland Text: 07537 410027

Websites:

Respect Men's Advice Line (Men only)
Confidential helpline for men experiencing domestic violence in any relationship.

Survivors UK (Male sexual violence) (Children 13-18 yrs. or Adults over 18yrs)
Get help & support for sexually abused men as well as their friends and family.

Hourglass (over 60’s elder abuse)
Confidential services offering information/support to any older person (over 60) or anyone concerned about an older at risk of, experiencing or recovering from abuse or neglect.

Karma Nirvana

UK charity working to end honour based abuse. Helpline available.

Revenge Porn Helpline – support for people 18 and over who are experiencing intimate image abuse, also known as revenge porn. Advice and support. Helpline M-F 10am-4pm, except bank holidays. (Calls charged at standard call rate)

Telephone: 0345 6000 459

Email: [email protected]

Website: www.revengepornhelpline.org.uk

Muslim Women’s Network UK (MWNUK)

Work to improve the social justice and equality for Muslim women and girls – support for women who are experiencing domestic violence.

Website: www.mwnuk.co.uk

galop

Support for people LGBT+ people who have experienced abuse and violence.

Respect (Men and Women)
Confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner.

Accused.me.uk

Support for those falsely accused of sexual assault or violent offences.

Stop it now! UK
Stop It Now! is run by The Lucy Faithfull Foundation, is dedicated solely to preventing child sexual abuse. Helpline for adult perpetrators of child sexual abuse/concerns about other adults abusing children. Stopitnow! can also offer support to family members who become aware a family member is accused of or convicted of child abuse.

Dan 24/7 (Wales)
Support with drug and alcohol problems.

Drink Aware
National helpline for anyone concerned about their or others alcohol consumption.

  • Telephone: 0300 123 1110
  • Online Chat:Via website DRINKchat
  • Via website DRINKchate
  • Website: www.drinkaware.co.uk

Drugs and Alcohol NI (Northern Ireland)
Online directory for services in Northern Ireland, does not provide direct support.

Frank
Friendly, confidential drugs advice.

GamCare
Information, advice, support and free counselling for the problem gambling.

Know the Score (Scotland)
Free confidential information about drugs.

Relate

Offers advice and support for people struggling with porn addiction.

Addiction Family Support

Support from someone who understands the challenges caused by a loved one's harmful use of alcohol, drugs, or gambling.

Migrant Help UK - Resource and support for people seeking asylum. Information and support around modern slavery/trafficking available online.

Telephone: 0808 8010 503 (free asylum helpline 24hrs)

Website: https://www.migranthelpuk.org

National Autistic Society

Support for autistic people and their families.

Telephone: 020 7833 2299 (asked to leave a voicemail, for general enquiries select option 8. Not a crisis service). Preferred contact seems to be by webform on website or email – phone provided for those without the internet.

Email: [email protected]

Website: www.autism.org.uk

Citizens Advice
Impartial advice on rights and responsibilities across the UK.

  • Telephone: 0800 144 8848 (England)
  • Telephone: 0808 028 1456 (Scotland)
  • Telephone: 0808 702 2020 (Wales)
  • Online Chat: Via website www.adviceguide.org.uk
  • Advice in Northern Ireland from local advice agency via website.

ACAS
Advice on employment rights for employers and employees in Great Britain.

Child Bereavement UK
Support for families when a baby or child of any age dies or is dying, or when a child is facing bereavement.

Cruse
Offers support for bereaved people. Also supports those bereaved by Pets.

Sue Ryder

Support for those approaching the end of life or living with grief.

SOBS (Survivors of Bereavement by Suicide)
Resources available for those bereaved by suicide.

Facing the future
Facing the future is a Samaritans service and provides safe online support groups for people bereaved by suicide where they can talk through their feelings with others who have similar experiences.

Marie Curie - offering support to those dying from terminal illness and a bereavement service for those caring for someone with a terminal illness.

Chat: available via website

Website: www.mariecurie.org.uk

National Bullying Helpline
Support for people facing bullying at school, workplace and online.

Carers UK
Support for unpaid carers for family or friends.

ChildLine UK (18yrs and under)
Free help and support for children and young people.

NSPCC (Helping adults protect children)
Free help, advice and support if worried about a child or if unsure.

NSPCC - Abuse in Education
Help and advice for young people and adults reporting abuse in education.

The Mix UK (25yrs and under)
Free help and support for children and young people.

  • Telephone: 0808 808 4994
  • Online Chat/Email and Messenger: Via website
  • Website: www.themix.org.uk

Kooth
Online digital mental health and wellbeing support for ages 11-24.

Step Change Debt Charity
Comprehensive debt advice

Money Helper
Support for those struggling with finances, including benefits, pensions, everyday spending. Online calculators and budget planners available.

Mental Health and Money Advice

An online advice service for those with mental health needs and financial issues.

The Trussell Trust

Supports a nationwide network of food banks and together provide emergency food and support to people facing hardship.

Telephone: 0808 2082138 M-F 9am-5pm

(available in England and Wales)

Advice NI - 0800 915 4604

Food Aid Network – search for help in Scotland: https://www.foodaidnetwork.org.uk/cash-first-leaflets

Scope

Disability equality charity offering practical information and emotional support.

Telephone: 0808 800 3333

Email: [email protected]

Chat: via website

Website: www.scope.org.uk

Enable (Scotland)

Championing the human rights of all people with disability or learning disability. Advice and information.

Telephone: 03000 200 101

Email: [email protected]

Webform via website

Website: www.enable.org.uk

Mencap

UK charity passionate about changing the world for everyone with a learning disability. Information, advice, and support for anyone with a learning disability, and their families and carers.

England

Northern Ireland

Mencap Cymru

B-EAT
Support for those struggling with eating disorders

England

Scotland

Wales

Northern Ireland

Shout
Support for anyone in crisis and struggling to cope. Free 24/7 text service on all major mobile networks.

Gendered Intelligence

support and services for trans, non-binary, and gender questioning people

Telephone: 0800 640 8046

WhatsApp: 07592 650 496

E: [email protected]

Website: www.genderedintelligence.co.uk

Hub of Hope
Hub of Hope is a UK mental health support database. Provided by national mental health charity Chasing the Stigma.
People can find support within their local area by simply entering their address or postcode to the search bar on the website. National charities/services are also listed.

Nacro – works with people who are often at a point of change. Support for different people who have struggled with growing up in care, facing homelessness, failed by the education system, or caught up in the justice system.

Telephone: 0300 123 1889

Nacro Criminal Record Support Service:

Telephone: 0300 123 1999

Email: [email protected]

Website: www.nacro.org.uk

The Cinnamon Trust – National charity for the elderly, or the terminally ill of any age, needing to find temporary of lifelong care for their pets.

Telephone: 01736 757 900

Webform: https://cinnamon.org.uk/contact/

Website: https://cinnamon.org.uk/

NHS 111 (UK, but not NI)
Health advice and reassurance, free from landlines and mobiles. If seeking mental health crisis support people can select “option 2”.

Shelter / Housing Rights
Advice and information on housing and homelessness.

  • Telephone: 0808 800 4444(England, Scotland)
  • Telephone: 08000 495 495(Wales)
  • Telephone: 028 9024 5640 (Northern Ireland)
  • Online Chat: Via website
  • Website: www.shelter.org.uk (UK wide)

Samaritans

Samaritans website is a valuable resource for those who are suicidal and for their family members or carers. Full signposting list is available on Samaritans website in the "other sources of help" section.

Aware (Northern Ireland)
Confidential service for people who are experiencing depression, online support groups and mail service available on website.

NHS Talking Therapies – for anxiety and depression. Available in England, need to be registered with a GP. Can apply online:

https://www.nhs.uk/mental-health/talking-therapies-medicine-treatments/talking-therapies-and-counselling/nhs-talking-therapies/

NHS 111 (UK, but not NI) - see full listing in "Health" section.
If seeking mental health crisis support, call 111, select “option 2”.

BACP (British Association for Counselling and Psychotherapy)
Sets standards for therapeutic practice. Their online directory can be used to locate a professional counsellor, who will usually charge for their services. Phone line available Mon-Fri 10am-4pm

Mind (England and Wales)
Advice, support and information around mental health issues including self-harm. Mind do not have a crisis helpline to support individuals who are actively suicidal and in crisis. Mind also have a legal advice line in England and Wales.

All helplines available Mon-Fri 9am-6pm.

  • Telephone: 0300 123 3393
  • Email: [email protected]
  • Support Line: 0300 102 1234 emotional support around mental health
  • Mental health legal advice line: 0300 466 6463
  • Website: www.mind.org.uk

SAMH Scottish Association for Mental Health (Scotland)
Mental health information and sign posting to local services (Not a listening service or suitable for people in crisis)
Mon-Fri 10am-4pm, excluding Scottish bank holidays, call charges apply.

ANDYSMANCLUB

Support groups for men, who are in crisis or distress, to talk about their mental health. Meet in person 7pm on Mondays, except bank holidays. See website for groups nearby (not yet in Northern Ireland) although can email about online groups if no group nearby:

PANDAS Foundation

Perinatal mental health support for parents before and after pregnancy up to a child’s first birthday. Bookable slots online for call backs.

Step by Step

A Samaritans service that provides practical support to help schools prepare for and recover from a suspected or attempted suicide.

CALL - Mental Health Helpline in Wales

For people in Wales. Bilingual. See full listing in "Welsh Language (support in)" section.

Hub of Hope
Hub of Hope is a UK mental health support database. Provided by national mental health charity Chasing the Stigma. People can find support within their local area by simply entering their address or postcode to the search bar on the website. National charities/services are also listed - click on "National" button on search results page.

Royal British Legion
Support for serving and ex-serving personnel from Army, Navy, or Air Force and their families. 8am to 8pm, 7 days a week

Combat Stress
Provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service.

Missing People – Providing a lifeline for those affected by someone's disappearance, or support for someone thinking of going missing.

Telephone or Text: 116 000 available 7 days a week 9am to 11pm

Email: [email protected]

Website: https://www.missingpeople.org.uk/

Age UK
Support for older people.*charged at local rate.

  • Telephone: 0800 678 1602 (England)
  • Telephone: 0300 303 4498* (Wales)
  • Telephone: 0800 124 4222 (Scotland)
  • Telephone: 0808 808 7575 (Northern Ireland)
  • Website: www.ageuk.org.uk

The Silver Line
Information, friendship and advice to older people. 24hrs.

Tommy's - Support for those affected by miscarriage, still birth, premature birth, or baby loss. Support when pregnant also. Information and offers the Midwives Helpline.

Telephone: 0800 0147 800, available Mon-Fri 9am to 5pm

Email: [email protected]

Website: https://www.tommys.org/

BAATN Black, African, and Asian Therapy Network

Online directory of black, African, and Asian therapists in the UK.

Relate
Counselling and workshops on relationships and family issues. Services usually provided at a cost.

  • Telephone: 0300 100 1234 to discuss options. No opening hours given.
  • Telephone: 028 9032 3454 (NI) for callers who live in Northern Ireland only
  • www.relate.org.uk
  • www.relateni.org (Relate NI - Northern Ireland)

Relationships Scotland
Counselling, family mediation, and child contact centres. There may be a cost.

Family Action (England & Wales)
Provides emotional and practical support around family pressures. Not for when someone is in acute mental health crisis.

Mon-Fri 9am-7pm, closed bank holidays.

Home-Start
Local family practical support to help families with young children.
Local centres (204 across the UK) can be searched online.

MATCHmothers

Support and information for mothers who are apart from their children for any reason. 9.30am-1pm and 7pm-9.30pm

Alumina, previously selfharm.co.uk –

Offers a free online 7 week self harm support course for 10-17 year olds. Not a crisis service. Sign up on the website.

www.selfharm.co.uk

Calm Harm app

Self harm support app for young people aged 13-17, available to use without internet access. Provides coping strategies to help manage or resist the urge to self harm.

Website: https://calmharm.stem4.org.uk/

Self Injury Support

Support for those who self harm at any age. Helpline and support groups available.

Telephone: 0808 800 8088 available 7pm to 10pm Mon and Thu

Website: https://www.selfinjurysupport.org.uk/

https://www.selfinjurysupport.org.uk/support-groups for information on groups

Other information or support options for self harm can be found at these organisations also:

www.giveusashout.org

www.mind.org.uk

www.nhs.uk/conditions/self-harm/

www.themix.org.uk (under 25)

www.aware-ni.org (NI only)

www.samh.org.uk (Scotland only)

Stay Alive – free suicide prevention self help app (replacing Samaritans self help app)

Website: www.prevent-suicide.org.uk/find-help-now/stay-alive-app

Download: Google Play, Apple App Store, or desktop web app through website

Switchboard LGBT+ helpline
Free support and information to lesbian, gay, bisexual, transgender, and non-binary communities.

MindOut LGBTQ
Mental health service run by and for lesbian, gay, bisexual, trans, and queer (LGBTQ) people. They work to improve the mental health and wellbeing of all LGBTQ communities. Support groups, online chat, and befriending services.

galop – support for people LGBT+ people who have experienced abuse and violence

Telephone: 0800 999 5428

Email: [email protected]

Chat: via website:

Website: www.galop.org.uk

Victim Support
Help for victims of crime, witnesses and their families and friends

  • Telephone: 0808 168 9111 (England/Wales)
  • Telephone: 0800 160 1985 (Scotland)
  • Telephone: 02890 243133 (N. Ireland - Belfast)
  • Telephone: 02871 370086 (N. Ireland - Foyle)

Website:

Frazzled Café
Frazzled Café provide online group meetings for those who may be lonely and struggling with mild anxiety or mild low mood and may need support.

Note: This is not an in crisis support service.

Samaritans Welsh Language Line

Samaritans volunteers offering emotional support in Welsh by phone or by letter.

  • Telephone: 0808 164 0123 available every day, 7pm to 11pm

CALL - Mental Health Helpline in Wales

Emotional support and information on mental health for the people in Wales. Available 24 hours everyday

Dan 24/7 (Wales)

Drug and alcohol support in Welsh and English - see full listing in "Addiction" section.

Befrienders Worldwide
Support for people who may not be in the UK or speak English/Welsh as their first language.

Find a Helpline – free, confidential, emotional support from helplines listed in 130 countries.

Website: www.findahelpline.com

Signs you may be struggling to cope

Some things to look out for in yourself, or someone you know. Read more.

If you're worried about someone else

What to do if you think someone you know isn't okay.

Online safety resources

Guidance for young people on staying safe online when finding support for themselves or trying to support others.