Supporting someone online

Today, people are spending more of their lives online and it's often a place where people turn when they are going through difficulties.

If you’ve noticed that someone you know online is going through a tough time, don’t be afraid to reach out to them.


It's ok to feel this way

You won’t be expected to hold all the answers to your friend’s problems but showing that you care and that they’re not alone can go a long way. Encourage them to talk to someone about what they’re going through and let them know that it’s ok to feel the way they do and to ask for help.

What to look out for

More and more people use the internet to express how they’re feeling. Some of the more common ways include:

  • Videos
  • Status updates
  • Posts
  • Messages
  • Photos

People who are struggling to cope often feel negative about themselves and suffer from feelings of hopelessness, worthlessness and isolation. Phrases to watch out for include:

  • I want to give up
  • No-one would notice if I wasn’t here
  • I hate myself

Read more information on what to look out for if you’re worried about someone.

Is there help available?

Samaritans’ helpline is open round the clock, every day of the year: 116 123. Find out other ways of contacting Samaritans.

Alternatively, there are many organisations that provide specific advice and support.

Worried about a friend on social media?