Contact us

Contact us now

Just having someone to talk to that isn't family or friends can be a tremendous help. You don't have to be suicidal to get in touch. 

Your support

We know our service can help people before it's too late.

But we’re a charity, and it’s your kind donations that keep our helpline open.

Administrative Contact Details

The Central Office is the headquarters of the Samaritans charity and the co-ordinating body for the 201 Samaritans branches.

  • Central Charity telephone: +44 (0)20 8394 8300
  • Central Charity email:
  • Central Charity fax:  +44 (0)20 8394 8301
  • Central Charity address: The Upper Mill, Kingston Road, Ewell, Surrey, KT17 2AF

Our Central Office isn't part of our support service and is only available 9am - 5pm in the UK.

Supporter queries

If you have donated to Samaritans in the past, or wish to pass on a donation, please contact the Supporter Care team at Central Office:

  • Supporter Care telephone: +44 (0)3709 00 00 32.

The Supporter Care telephone is only available 9am - 5pm in the UK, but there's a voicemail service if you want to leave a message.

Supporting people who are deaf or hard of hearing

Callers who are deaf or who have hearing or speech impairments can contact us for support by email by using or by using the Next Generation Text (NGT) service. Next Generation Text is not specific to Samaritans and can be used on any telephone number. You can contact Samaritans in this way using our 116 123 number, or your local branch telephone number

We’re also looking at other ways we can be available for people too.