Welcome to The Samaritans of (Tyneside)

If something's troubling you, get in touch:

Telephone our branch:

0191-232-7272 (local call charges apply)

National telephone:

116 123 (this number is free to call)

Visit our branch:

Samaritans Newcastle Upon Tyne 15 Portland Terrace Newcastle Upon Tyne Tyne & Wear NE2 1QQ

Usual hours open to receive callers at the door:

9:00am - 9:00pm

Facilities for visitors with disabilities:

We have full disabled access including a lift and disabled toilet

Samaritans of Tyneside have been in Newcastle-upon-Tyne since 1965 serving the local communities of Newcastle, Gateshead and south-west Northumberland. Now based at 15 Portland Terrace, Jesmond, NE2 1QQ, where our phones are manned 24/7 and visitors are welcome to call in at the branch between 9am and 9pm every day of the year. We are near Jesmond Metro Station and on the B1600.

Our dedicated and trained volunteers provide a listening ear for our callers who are struggling to cope with everyday life. As a branch we are always looking for support locally so that we can be there, providing a safe place for people to be themselves and talk to us off the record about whatever is getting to them.

Reaching out to the Tyneside Communities

Volunteering at the Tyneside Branch


Registered Charity Number: 242810

The Samaritans of (Tyneside) news

  • Great North Run - 11 Sep 16

    Running for Samaritans
    13th September 2016
    A fabulous sunny 2016 Great North Run from Newcastle to South Shields - the original half-marathon!! Fifteen Branch volunteers or family members were sponsored raising funds for our Branch! Over 57,000 runners took part on a very warm day - great for the crowd but challenging for the runners!!
  • Charity Gala Dinner - Sat 2 April 2016 - Hilton Hotel

    27th March 2016
    Charity Gala Dinner -Hilton Hotel (Newcastle/Gateshead) - Sat 2 April 7pm The Gala Dinner marks the conclusion of our 50th anniversary celebrations. We are truly grateful to the support and sponsorship from Intu and Vertu Motors plc. A key donation for our auction is a new Vauxhall Viva in bright green. We thank Vertu Motors plc for their fabulous support.
  • Charity Gala Dinner -Hilton Hotel (Newcastle/Gateshead) - Sat 2 April 7pm

    4th February 2016
    Charity Gala Dinner -Hilton Hotel (Newcastle/Gateshead) - Sat 2 April 7pm The Gala Dinner marks the conclusion of our 50th anniversary celebrations. Tickets can now be reserved and there is a list on the notice board where you can indicate how many tickets you would like (available from Thurs 4 Jan evening). No money is needed yet and a member of the organising committee will be in touch to arrange payment etc. Key information: Tickets are £50 each (four-course meal and disco with a number of fund-raising activities) - Tables of 10 places - Branch-volunteer tables will be available so anyone coming along on their own will be seated with colleagues. A raffle will be drawn at the Gala Dinner and tickets (£1 each, in books of 5) are available in the Branch NOW!! Please take one or more books to sell to family and friends. The list of prizes is growing and include: iPad; TV; Microwave; 6 Loire Valley Wines; Jeff Lynne/ELO LP; voucher for professional make-up; a number of high street vouchers ….. Donations of raffle prizes very welcome.
  • New Year; New plans – welcome to 2016

    31st December 2015
    Samaritans of Tyneside is always here when needed – phone (freecall) – 116-123; email: jo@samaritans.org; text: 07725-909090; call in for a chat – open every day 9am – 9pm. 15 Portland Terrace. Jesmond, Newcastle NE2 1QQ. See below for more information about volunteering and our Gala Dinner