Postvention support for universities

Postvention support for universities

Step by Step is a Samaritans' service that provides practical support and guidance to help school, college and HEI communities prepare for, and recover from a suspected or attempted suicide.

Contact the Step by Step team by email or call 0808 168 2528

What is postvention?

Higher Education Institutions (HEIs) have a vital role in responding appropriately to an attempted or

suspected suicide to help the process of recovery, improve the long-term outcomes for those affected and reduce the likelihood of contagion. Research shows that exposure to suicide increases the risk of developing suicidal behaviours.

Samaritans’ Step by Step service is unique; we have a team of trained volunteers called Postvention Advisors, based all around the UK and Ireland, who are available to offer postvention support and guidance. They also provide ongoing support, reassurance and advice to staff and students who have to deal with a suspected suicide. Postvention Advisors are there to provide help when you need it most, for as long as you need it.

Postvention Advisors work alongside local Samaritans’ branches, who can provide outreach work in the affected community, offer additional resources and provide continued support.

Contact our Step by Step service at or Freephone 0808 168 2528 for more information

Samaritans’ emotional support is available round the clock, every day of the year by phone, email, text, letter or face-to-face in a local branch for anyone who might be struggling to cope.

For support for schools, click here