Science Museum - The Information Age

The Science museum has installed a new gallery looking at communication technology over the last 200 years. It has six zones, highlighting different methods of communication such as radios, TVs and telephones.

In the Exchange part of the gallery, to deomonstrate the effect the telephone has had on social interaction, there is information on Samaritans’ helpline. The Science museum worked with us to develop an authentic representation of the organisation, its beginnings and how telephone technology was utilised to create a service that could offer confidential help from a distance.

Catherine Johnstone, CEO of Samaritans, said: “We were delighted to be involved in the Information Age gallery at the Science Museum in London. Samaritans’ section of the gallery sits nicely within the Telephone Exchange and highlights how the innovation of the phone has been at the centre of delivering our service, which in turn has had an impact on the way society deals with difficult subject areas.

“Samaritans use of the telephone is a wonderful example of how we continue to push the boundaries of technology to reach out to people wherever they are, whenever they need us. 

“The exhibition helps to raise awareness of Samaritans vital service in society and allows visitors to learn more about the history of our organisation and listen to personal stories from our volunteers, callers and supporters.

“We were honoured to be part of the project with such a prestigious museum and are sure that the exhibition will be a huge success. This is a wonderful opportunity for us to show how Samaritans has grown and adapted with technology over the years.”