Safeguarding Officer - Volunteer Role Profile (ROI)

People rely on Samaritans every day of the year at significant times in their lives and when they might be at their most vulnerable. We want to ensure our callers are supported to live their lives the way they want to and free from harm.

How you can make a difference:

  • Helping Samaritans in safeguarding our most vulnerable adult callers
  • Supporting our volunteers when safeguarding concerns arise about adults at risk
  • Support the introduction of a new and important area of work for Samaritans
  • By growing and making the most of your skills; there is great satisfaction in utilising your experience for a charitable purpose.

What you will gain:

  • Being part of a team
  • An opportunity to create good internal working relationships
  • Be part of a service that makes a difference to our callers and our people.

We offer you the chance to:

  • Provide specialist advice on safeguarding matters
  • Lead Samaritans’ response to safeguarding concerns
  • Support volunteers in managing safeguarding concerns and adhering to guidelines
  • Champion Samaritans Safeguarding Policy and ensure best practice across the organisation.
  • Receive training to prepare you to undertake the role.


You need these qualities and skills to fulfil this role:

  • An interest/experienced in supporting and safeguarding vulnerable adults
  • Ability to process information to make an objective and balanced decision
  • Experience of working within a team
  • Good IT skills and knowledge of data protection legislation.

**If you have worked in education, health, social care, other roles with a duty of care or volunteered in caller support your skills and experience would be ideal for this role.**

If you have the relevant experience and a passion for our organisation, you could be just who we are looking for.



To find out more about this role, please read the Role Description. You can also contact Anna Willmington, the Project Manager for Safeguarding with any questions.

To apply please submit an expression of interest, (by referring to the role description, please outline how your skills and interests make you suitable for the role), by midday on Monday 19 February 2018 to Anna Willmington. 

Selection Process

Your interest will be considered by a panel.

Successful applicants will be invited to discuss the role and their experience via telephone which will take during the week commencing Monday 26 February 2018.

Required training for the role will take place on Saturday 10 March 2018 in DUBLIN branch for which expenses will be covered. (Depending on your location an overnight stay on the Friday night may be available).

If you have any queries about the role or application process, please email Katherine Leach, Volunteer Recruitment and Selection Officer.