Course: Managing suicidal conversations

This course is designed to support anyone whose role brings them into direct contact with people who have suicidal feelings.

The session was very well presented and delivered in a manner most helpful and easy to understand. A well structured day.
West London Mental Health Trust

Like first aid, our training doesn’t turn people into expert counsellors, but gives them valuable tools to help someone in the first instance. This can be the difference between life and death.

Who should attend?

Anyone whose role may bring them into direct contact with people with suicidal feelings.

Sample roles: Service-user support, emergency services, transportation and public-service teams.

Course topics:

  • Showing that you have listened, heard and understood
  • Understanding and acknowledging suicidal thoughts and feelings
  • Understanding how talking about suicidal thoughts and feelings can be beneficial
  • Recognising signs of distress and suicidal thoughts
  • Approaching someone who is feeling suicidal
  • Supporting or referring someone who is feeling suicidal


The course made me realise that by talking to a distressed person, you are not going to make the situation worse. By talking to them, you are in fact breaking their suicidal plan.
Network Rail

Useful course information:

  • Our courses are delivered at your venue nationwide 
  • We can accomodate up to 20 delegates
  • Our standard programmes are one-day courses (10am – 4pm)
  • We tailor each course by using case studies from your organisation to make sure that skills practices are realistic and relevant to the delegate’s role