Strategic Partnerships

Samaritans works with companies in lots of different ways, whether it’s helping staff to manage their emotional health as part of your wellbeing programme, or supporting your teams to work with vulnerable customers. 

How Strategic Partnerships works

For some companies, suicide or attempts at suicide are a major operational issue.  We work with the major transport networks around the UK to reduce suicide – Network Rail, TfL and others – and our work extends well beyond this.  We’ve helped companies which manage shopping centres, and others which manage government-owned facilities. We can provide suicide prevention strategies for multi-storey car parks, hotels, cruise liners or any other kind of corporate asset to that may be affected by an attempted suicide.

Issues around suicide

Samaritans has a distinguished history of highly successful partnerships with companies affected by suicide.

Among the services we offer are:

  • Staff training: spotting the signs, making an intervention;
  • Research: how, where and when suicide takes place;
  • Consultancy:  engineering, barriers;
  • Media influence: how suicide is reported;
  • Management support
  • Action plans to prevent imitational suicides after an incident.

Your vulnerable customers

Banks, credit card issuers, credit service companies, insurance companies, utilities, phone companies, online retailers are all turning to Samaritans for help.

When a customer is vulnerable for any reason, staff need special training to handle the call. The customer may have a mental health or emotional issue, he or she may be recently bereaved. Whatever the reason, our partners have been fully trained to deal with the customer appropriately, and they know that they can use a special referral system to ensure that the customer gets the help needed from Samaritans. They even know how to cope with the emotionally draining effect that some customers can have.

Someone in the UK attempts suicide every four minutes and every six seconds somebody contacts Samaritans for help.


Your employees’ emotional resilience

Academic research shows that a happy balanced workforce is more productive and more likely to achieve than one which is stressed, anxious or burdened with worries.  It has also been shown that one in six workers are dealing with a mental health problem.

We’ve supported major FTSE-100 companies in their emotional health training for staff, as well as hundreds of smaller companies in both the private and public sectors.

To find out how your organisation could benefit from working with Samaritans, please contact us and we will be in touch shortly.