We offer a range of open courses for organisations who don't need in-house training.
Whether you’re an individual or an employer who requires training for a small number of people, we have a choice of dates throughout the year when we deliver the following courses: Conversations with vulnerable people, Managing suicidal conversations, Listening Skills and Building resilience and wellbeing.
Conversations with vulnerable people
Digital courses
This course will equip participants with the skills and confidence to have supportive and effective conversations with vulnerable people.
Course duration: one-day; 9.30am-4.30pm, delivered via Zoom.
Date: 24/04/2024
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Date: 23/05/2024
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Date: 18/06/2024
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Date: 09/07/2024
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Building resilience and wellbeing
Digital courses
This course will equip participants with practical strategies to strengthen their personal resilience, enhance their wellbeing and prioritise their self-care to respond effectively to challenges in their role and environment.
Course duration: one-day; 9.30am-4.30pm, delivered via Zoom.
Date: 30/04/2024
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Date: 17/07/2024
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Managing suicidal conversations
Digital courses
This course will equip participants with the skills and confidence to manage a conversation with someone who is having thoughts of suicide or showing signs of suicidal behaviour.
Course duration: one-day; 9.30am-4.30pm, delivered via Zoom.
Date: 17/04/2024
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Date: 09/05/2024
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Date: 05/06/2024
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Date: 03/07/2024
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Listening Skills
Digital courses
This course is to equip participants with the six key skills for active listening: asking open questions, reacting with empathy, short words of encouragement, reflecting, clarifying and summarising.
Course duration: half day; 9.30am-12.30pm / 13.30pm – 16.30pm, delivered via Zoom.
Date: 16/04/2024
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Date: 27/06/2024
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I would advise anyone that if given the chance to attend one of these courses then grasp it with both hands. One of the best training sessions that I have attended in my 36 years of railway employment.
Course delegate, Network Rail