Outreach & Partnerships In The Community


Samaritans support inmates at all UK prisons, with our Branch providing support for Erlestoke Prison near Devizes. As Samaritans, we aim to be non-judgemental, and have no knowledge of reasons for the imprisonment of individuals and no need to find out. 

At Erlestoke Prison there is a Listeners scheme where selected prisoners are trained and supported by Samaritans to listen in complete confidence to their fellow prisoners who may be in crisis, feel suicidal or who need confidential emotional support. The rules regarding confidentiality of Listeners is the same as for Samaritans.

Volunteers from the Branch visit the prison every two weeks to provide emotional support to the Listeners. In addition to the Listener Scheme, cordless telephones are available for Listeners and other prisoners to contact Samaritans.



“Feel so down n don’t know who 2 turn 2. Don’t think I can cope anymore cos things at home are really getin 2 me. Plz help cos I don’t know what 2 do.” – a text message received by Samaritans (reproduced with permission)

Difficulties with friends and families, exam pressures and bullying are some of the many challenges young people can encounter as they grow and develop. Sadly, for some, this can include an increased risk of suicide and self-harm.

We visit local schools and talk to 15-16 year olds to raise awareness of the Samaritans Service.

If you would like Samaritans to visit your school college or club why not contact us to find out more. Call our office on 01793 512490 or email  us at swindon@samaritans.org

We also support the national DEAL (Developing Emotional Awareness and Learning) training and the Step by Step programme to support secondary school communities in the aftermath of suicide.


Job Centre

Not having a job can create a level of increased risk of emotional crisis by having to cope with a change in lifestyle alongside additional financial and personal pressures.

We work in partnership with the local job centre and visit once a week and approach people to give them the opportunity to talk to us or for our volunteers to raise awareness of the support that Samaritans are able to offer.



Would you like to know more about Samaritans?

We can provide speakers to your club, workplace or organisation to talk about Samaritans and the support we are able to offer. Call our office on 01793 512490 or email us at swindon@samaritans.org



We attend a number of local events throughout the year from The Mela Festival to Armed Forces Day publicising Samaritans and the support we are able to offer.



We enter in to partnerships with local organisations where Samaritans are able to provide additional support to an existing service.  We currently are linked with the Mental Health Liaison Unit at Great Western Hospital. 

But sometimes it is just our number on a phone when an office is closed as Samaritans provide support 24 hours a day 365 days a year.

If you’d like to talk to us about creating a partnership please call our office on 01793 512490 or email us at swindon@samaritans.org