Volunteer in Leatherhead & Mid Surrey Branch

What’s involved?

There are different ways you can support Samaritans as a volunteer.

We are known for the support we offer our callers on the phone but we also offer support by email, SMS, face to face and through written correspondence. Helping Samaritans in this way is known as a listening volunteer. However, you don’t have to be a listening volunteer and you can support us in many other ways which can include marketing, fundraising, outreach or a variety of administrative roles.


"I would advise anyone who's thinking about volunteering to go to an information event and find out about what it involves by talking directly to other Samaritans. I have been able to meet new people, learn new skills and become a part of something amazing" 
- Billie 

Depending on the role you are interested in you will go through different steps to becoming a volunteer with Samaritans but there are some stages that every volunteer must go through:

Every volunteer must:

  • Go to an information session
  • Have an interview
  • Provide references
  • Attend the induction session of our training

Listening volunteers must also:

  • Attend selection
  • Go through our training
  • Have a mentor
  • Complete a probation period

What is an “information session”?

It is an opportunity for you to visit our branch in Leatherhead, meet some of our amazing volunteers and ask any questions you may have and we will give you all the information you need about volunteering with Samaritans. 

Click here for upcoming information events 

What is “selection”?

To make sure we provide the best support to people who need us, we have to make sure we have the right people for the role and you also have the opportunity to decide if volunteering with Samaritans is the right thing for you. That’s why we have a selection process which involves group activities and an interview.