- Listening volunteers offer support to our callers via 'phone, text, e-mail or face-to-face. We look for volunteers who are caring, compassionate and are willing to listen to anyone without prejudice or judgement, so the caller can explore their feelings, including those that may lead to suicide.
- Listening volunteers receive training on how to apply effective listening skills, how to question gently and without intruding, to encourage people to share how they are truly feeling. They do not offer advice or counselling but do give callers an opportunity to discuss their concerns, safe in the knowledge that we will not judge them and anything they say remains confidential.
- Typically each volunteer will do one duty each week, usually lasting between three to four hours. As Samaritans offers a round the clock service, these duties are available during the day, weekends, evenings and nights. Data and experience indicate that late evening and night times are when our callers need us the most.
- No specific qualifications are needed as we offer extensive training and mentor to ensure volunteers are able to take on the role.
- Out of pocket expenses, including travel may be claimed by volunteers.
We do not employ any staff to run our Branch, so if you have a particular set of skills or you want to support us, but not sure if being a listening volunteer is for you, then perhaps you could help us in other areas such as the following:
- Publicity and events
We hold regular Information Events to help you find out more about volunteering with us and to meet some of our volunteers. Why not attend one of them and find out for yourself? Please click here for the dates?
More detailed information about becoming a volunteer can be found here.