Who We Are

Cheryl

Office Manager

Cheryl has a creative background in general arts, specialised in fashion illustration, pattern cutting, woven textiles and jewellery making.

She is very passionate about the charity sector. She volunteered for St Mungo's in 2017 and in 2019 she first joined Central London Samaritans as Team Administrator for 2.5 years and then re-joined in April 2022 as Office Manager.

She is responsible for facilities management, maintaining and improving the branch infrastructure, venue hire, line management, budgeting and reducing costs.

Contact: [email protected]

Amber

External Relations Lead

Amber joined the charity and non-profit sector almost fifteen years ago and has been involved in everything from campaigning to coordinating major projects and programmes and developing key stake-holder relationships.

She has always been inspired by the fact that there are so many people willing to dedicate their time and sometimes their entire lives to helping others – Samaritans are the perfect example of this.

Amber is currently building on relationships with groups and organisations that are also working to reduce suicides in the UK.

Contact: [email protected]

Nicola

Volunteering Lead

Nicola joined Samaritans in 2018. She oversees the volunteer journey and works to improve branch engagement with all volunteers, as well as managing the 24/7 branch Rota. Nicola has been a volunteer at various organisations in the non-profit sector since 2007, both in the UK and overseas and is particularly interested in working to ensure volunteer well-being for those providing such a vital service.

Contact: [email protected]

Paola

Community & Corporate Engagement Officer

Paola graduated from The London School of Economics and Political Science (LSE) in 2016 and since then has worked within the non-profit sector in different roles, ranging from events management, community and corporate fundraising and research.

She joined Central London Samaritans in April 2019 and has developed a robust programme of fundraising events while supporting our outreach programmes and partnerships. She is working on strengthening our presence both offline and online as well as supporting and consolidating our relationships with our local communities, partners and other organisations.

Contact: [email protected]

Iain

Recruitment and Training Coordinator

Iain has been working in volunteer recruitment and management for eight years for organisations such as the National Trust before joining Samaritans. He began as a volunteer himself before starting a career in the voluntary sector and has always been interested in people’s motivations to volunteer and to help others.

Iain helps manage and coordinate listening volunteer selection, training and recruitment applications for roles of every description at the branch.

Contact: [email protected]

Jocelyn

Team Administrator

This is Jocelyn’s first role in the charity sector since graduating from the University of St Andrews in 2021. Jocelyn supports the staff team as well as the volunteers in many ways - from administration and finance to basic IT support and facilities management. She also acts as the main point of contact for room hire. She enjoys working for a charity and hopes to further develop her career within the sector.

Contact: [email protected]