Emergency Support and Awareness Raising in London

Central London Samaritans has a team of volunteers trained to provide emotional support in response to an emergency in the capital. Available 24 hours a day, seven days a week, the team can be called upon to support those who are struggling to cope in the aftermath of a major incident or an individual undergoing a personal crisis.

We have responded to major emergencies including the Kings Cross fire, Paddington rail disaster and the July 7 bombings, in addition to much lower-profile situations that can be just as devastating for those involved.

We can also be called out following a suicide in the workplace or a school, or an accident affecting a whole community. The In Case of Emergency Team are equipped with the skills and experience to go into the heart of the community and offer support to those who have been affected by whatever has just occurred.

Support at Railway Stations:

As part of our five-year partnership with Network Rail, we can also provide on-site support at stations for individuals at immediate risk of suicide, as well as offering support to staff and the wider public at stations following an incident. Whatever the situation, the role of the In Case of Emergency Team is to engage with people in distress and provide immediate emotional support.

How do I get in touch?

To request emergency emotional support, contact 020 7734 2800. Lines open 24 hours a day.

For more information about the team, please call us on 020 7758 0660 or email outreach@cls.org.uk.

Awareness Raising:

As part of our Outreach activity we regularly attend many and varied events across Central London to make sure that all members of the public are aware that we are here for them 24/7.

We frequently attend the large festivals at the Southbank Centre including Women of the World and Being a Man. We are also regulars at local events such as the Soho Village Fete and the Pride in London parade.

If you would be interested in knowing any more about any of these programmes, please contact our Outreach Manager, Mark Harris on 020 7758 0667 or at m.harris@cls.org.uk