40.0 kb - DOCX
Are you a database officer with a fundraising background? Do you have a passion for all things data? If so, come and join us and make a significant contribution to the work that we do.
- Ewell, Surrey
- Permanent, full time
- Circa £30k per annum + Competitive Benefits
About the role/person
Samaritans is looking for a Database Officer in the Data Team that sits within the Income Department. The Database Officer will be responsible for ensuring the supporter database, thankQ, fully supports the Income Team to maximize income generation.
The successful candidate will play a key role by ensuring timely and accurate data is available to the Income and Finance department, across the direct marketing, events and community, and high value teams. Tasks will consist of importing and exporting data to and from thankQ from a variety of sources; running of direct debit claims; supporting the fundraisers in delivering appeals; and working within the fundraisers to improve supporter insight.
There is also potential to get involved in Samaritans forthcoming database upgrade project. This could involve getting involved in user acceptance testing, writing documentation for new business processes and training and supporting staff using the new database, thankQ CRM v10.
This post is a wonderful opportunity for the successful candidate to help to make a significant difference in growing the income generation programme at Samaritans, working as part of a friendly team.
At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.
Our Central Office is located in a converted mill in Ewell, Surrey which is just over 30-minutes by train from Waterloo and 15 minutes from Wimbledon. As an employer we offer a good range of benefits, including 25 days’ holiday, free parking, Health Cash Plan, Pension and interest-free season ticket loans.
Please download the full job description, post benefits form and application form. Completed application forms should be emailed to [email protected] no later than 9am on 20 March 2019. 1st Interviews are schedule to be held on 29 March. 2nd interviews to be held on 5 April 2019.
14.4 kb - DOCX
45.8 kb - DOCX