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A great opportunity to join Samaritans fun and friendly Service Desk team as they roll out some exciting new technologies across the whole organisation!
- Ewell, Surrey
- 8 month FTC, Full time (35 hours/wk)
- £24,696 per annum + competitive benefits
About the role/person
We are currently recruiting for a talented, organised and experienced Service Desk Analyst to join our fantastic Service Desk function which sits within the Information Systems Team. The Service Desk provides application and telephony support to Samaritans branches and 1st/ 2nd line application desktop support to Samaritans Staff.
Samaritans are embarking on an exciting technology journey that has already seen a new mobile telephony service introduced for staff and senior volunteers alongside a rollout of Office 365. We are embarking on other new technology services and projects to better enable staff and volunteers to utilise support caller services. If you would like to be part of this exciting time of change for the IS Team and you feel you have the right requirements as described in the job description, please send us your application.
At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.
Our Central Office is located in a converted mill in Ewell, Surrey which is just over 30-minutes by train from Waterloo and 15 minutes from Wimbledon. As an employer we offer a good range of benefits, including 25 days’ holiday, free parking, Health Cash Plan, Pension and interest-free season ticket loans.
Please download and read the full job description. Completed application forms should be emailed to [email protected] no later than 9am on 26th August 2019.
Due to the urgency of this role, applications will be reviewed as soon as they are submitted and therefore the vacancy may close before the published closing date. date. We would encourage interested candidates to submit an application as early as possible.
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