WorkLife CD-ROM Review
WorkLife for Managers - Review by Stephanie Sparrow, Training
and Coaching Today
Tackling stress in the workplace
Format: Interactive CD-Rom
Price: £999
The active listening skills
concept, which was developed by emotional health charity
Samaritans, is the basis or this excellent CD-Rom, which looks at
stress in the workplace. It aims to develop managers’ ability and
confidence in recognising when a person needs support and helps
them tackle problems before they escalate.
The range and quality of
scenarios and learning opportunities on the CD-Rom are outstanding.
These feature fictional case studies of Brian, an unhappily married
manager and Colette, a teacher suffering from bereavement. We look
at how their managers try to help them deal with stress and then
have a go at doing it ourselves by applying the Samaritans’
emotional health scale, its listening wheel and a series of open
questions to various interactive exercises.
I can’t praise enough the
design, integrity and interactivity of this CD-Rom. Learners can
try out their answers and receive immediate feedback and, in my
case, positive criticism. It would make a highly effective
self-study tool.
The emphasis is on applying
a practical model for considering the whole person at work and
recognising the danger of assumptions, and the impact of management
style and organisational culture. As such it supports the Health
and Safety Executive’s standards and guidelines for tackling
work-related stress, but because it explores the power of
questions, it could also be used as a management development
tool.
This would be a worthwhile
spend for any firm looking for a fresh take on managing others.
Stephanie Sparrow, Training
and Coaching Magazine
More information
Using this interactive CD-ROM, you will be able to:
- Communicate more effectively in challenging management
situations
- Recognise how your staff are affected by your management
style
- Recognise the assumptions we all make about who needs our
support
- Identify the written and unwritten rules of your organisation
that impact on your staff
- Reduce stress levels and enhance the effectiveness of your
team
- Tackle stress issues before they escalate
...all without leaving your desk.
Find out
more about the CD-ROM
For more information, contact:
Jonathan
Moran
Email: j.moran@samaritans.org
+44 (0)20 8394 8374