What others have said
"Brilliant course, the best I’ve been
on."
"Great use of interactive methods of learning."
"Very useful and applicable to our role."
Citizens Advice
"Very enjoyable session - well presented and fun."
Inland Revenue
"The course was of great benefit."
"Wish I’d had this 30 years ago."
"More please!"
Pilots Advisory Group
"Excellent, pitched at the right level and engaging."
National Air Traffic Services Ltd
"The whole session was brilliant and really
made me feel more confident in taking calls."
"The listening skills will be invaluable on the helpline and also
in my career and personal life."
Trainee Solicitors Group
"I would say it’s one of the best courses I
have attended during my time at HSA."
"The whole day was excellent and very interesting."
HSA
"I thoroughly enjoyed today's training and
feel that I have gained confidence in speaking to customers in
emotionally charged situations."
Atos Origin
"The whole training session was very valuable
and levelled precisely to our needs"
The British Osteopathic Association
Excellent training course - lots to
think about and use in the future in many different
situations."
Mental Health Foundation
"It is often said that when you go on a
course, if you take one thing away with you, you’re doing well. I
took away plenty."
"Nobody has had more practice at honing communication skills than
the Samaritans. We can learn a lot from them."
Sandra Deeble, Office Hours, The Guardian
Newspaper
Meeting Your Needs
All Samaritans courses are prepared to meet your specific needs.
We are able to develop your programme to include sessions on such
topics as loss and bereavement, diffusing anger, suicide and self
harm awareness.
More information
For more information in the UK and ROI,
including prices and bookings, please contact:
Steve
Tollerton
Tel: +44 (0)20 8394 8370
Email: s.tollerton@samaritans.org
Jonathan
Moran
Tel: +44 (0)20 8394 8374
Email: j.moran@samaritans.org
Write to us at:
Samaritans General Office, The Upper Mill,
Kingston Road, Ewell, Surrey, KT17 2AF.