Tell Us Your Story

If you have contacted Samaritans in the past and our service has helped you, then we’d be very grateful if you could tell us your story. We can use information about your experience and how Samaritans has helped you in many ways.

• We can use your story in leaflets or in media interviews to let distressed people in a similar situation to yours know that we are here 24/7 for them too.
  
  
• We can use your story in fundraising materials to inspire the general public to donate to us.
  
  
• We can use your experience of our service – good or bad – to help us understand how we can improve our service.

You will be sent more information about what’s involved in providing us with your story once you’ve contacted us, but it’s worth noting that:

• Your story can be as long or as short as you like.
  
  
• You can be interviewed by us in any way you like – over the phone or face-to-face – or you can simply write your story out and send it to us.
  
  
• You can decide exactly how you want your story used eg in leaflets, in the media or in internal publications only.
  
  
• You can decide how anonymous you want to be – we can change your name completely, or just use your first name.
  
  
• Any personal details you give use will remain completely confidential unless you have agreed for us to use them.
  
  
• You can tell us to stop using your story at any time.

If you think you would like to share your story then please contact  Elspeth on +44 (0)20 8394 8348 or at e.mcausland@samaritans.org. You don’t need to give Elspeth your real name if you contact her.