Welcome to Samaritans in Scotland
Scottish Samaritans deal with over 150,000 contacts a year,
including e-mails, letters and face to face interviews as well as
phone calls, and our volunteers are also involved in a range of
community outreach activities to promote emotional well-being,
raise awareness of our service and to recruit volunteers.
Find out more about our
Branches
For general enquiries, or to
find out more about our work in Scotland, please contact:
Frances Simpson, Scottish
Development Manager
Unit 19 Prospect III
Gemini Cresent
Dundee DD2 1SW
f.simpson@samaritans.org
View statistics
from Scotland and the rest of the UK
Latest News
Evaluation of our Work in Scotland
New Scottish Strategy to be published in April
2009
Over the summer we ran a
major evaluation of our work with our external partners as well as
with our own volunteers. We have been working to raise
awareness of our services in the general public, to raise the
profile of our organisation amongst other service providers and to
raise our influence with key decision-makers in Scotland.
To measure our success, we ran an external
evaluation with help from an external consultant, and we also ran
an internal electronic survey of our volunteers.
These outcome of this evaluation will provide
the direction for the next phase of work in Scotland, and we know
we will be continuing to expand our communications and public
affairs work, building partnerships with national agencies and
considering how we now make the most of the links we have made to
reach those priority groups we know to be at risk.
Internally, we learned that our communication
with each other needs work, and that we need to find different ways
of helping our branches be more involved in what we do.
Recommendations for Samaritans
in Scotland
Partnerships In Action
Samaritans is represented on several key
national groups considering vital issues for all mental health
services in Scotland.
One of those is a group considering the needs
of those who are affected or bereaved by suicide and this group is
striving to come up with a map of the gaps in services across the
country and a sense of how all the different agencies can
contribute to better, more integrated and co-ordinated services in
the future.
A second group is looking at rural issues and
the common concerns and issues that service providers in very rural
areas face. Our branches are based in some of the most rural
and isolated areas in the UK and we are working with others to
discuss ways of reaching people in these areas and
encouraging them to seek support.
Samaritans and Breathing Space
Breathing Space is
the NHS helpline for those suffering from depression and low mood
and is one of our key partners within Choose Life. Breathing
Space started life as a helpline for young men, and this is still
the focus of much of their material; although the service now takes
calls from anyone in Scotland who needs support or who needs
information about local services that can help them.
Breathing Space is a key route into essential services for many
people as they are the specialised mental health arm of NHS 24, and
can make direct referrals to services if this is required.
Since 2004 we have been working closely with
Breathing Space to present a common message that it doesn’t matter
which phone number people use, as long as they seek help. We
have run worked together at events, for national campaigns and are
currently considering how we can match up our resources more
closely – either joint publicity, joint campaigns or perhaps
sharing training and information.
Breathing Space direct people to our helpline
if they are closed, and recognise our expertise in suicide
awareness and support. We are also able to offer community outreach
and training, volunteer presence in local areas and local publicity
in a way that they can’t. Therefore it seems quite obvious
that working together, we can reach many more people in Scotland
with a range of services and materials, and that choice will ensure
that those who need help get the help they need.
Find out more
about Breathing Space
DEAL (Developing Emotional Awareness and Learning) Roll
Out in Scotland
DEAL and the Scottish Learning Festival
We have had an excellent
response from our work to roll out DEAL in Scottish schools, with
letters and phone calls resulting in contacts from 4 schools in
Highland and 1 school in Fife, as well as other interest
through our branches in Aberdeen and Dundee. In addition to
these direct contacts, we are following up notes of interest in
Moray where Lossiemouth High School has asked for some information
about our work.
We spent a very useful 2 days at the Scottish
Learning Festival in Glasgow where we gave out over 50 copies of
DEAL and spoke to many more about the pack and about the new piece
of work: the Suicide and Self-Harm Response Kit for
Schools.
Jamie McJimpsey, Service Support Officer for
Scotland has been working with a small team of volunteers to ensure
that schools in Scotland are aware of and know how to make best use
of the DEAL pack with their pupils. Jamie and his team have
targeted key professionals in Fife and Highlands to offer
training on the materials and to establish links with local schools
with and on behalf of the local branches.
We hope that by the end of March 2009 we will
have been in touch with every local authority in Scotland raising
awareness of DEAL and our wider work in schools.
Samaritans in Scotland and our work in
prisons
Samaritans
and the Scottish Prison Service are working together to improve the
scope and scale of our listener support schemes in Scottish
prisons. A recent joint event between our 2 organisations
galvanised activity around training and awareness raising, and has
heralded a renewed commitment to the services at all levels.
As part of this new effort, we are working
together to produce a training DVD for potential listeners and
those who need support, funded by SPS via the funding they give the
Scottish Region and we hope to have the DVD ready later this
year.
Another important new development for us is
working with Families Outside to develop and deliver joint training
to new prison staff.
www.familiesoutside.org.uk/
Volunteer Recruitment
Drive
Our survey tells us quite
clearly that our priority for the next year has to be volunteer
recruitment. We not only require around 300 additional
volunteers to carry out all the tasks we need to do, but we also
need volunteers who are prepared to work in our communities, giving
talks, helping with fund-raising, publicising our service and
promoting our links with other agencies.
If you would like to
volunteer for Samaritans, you can contact your local branch, submit
your enquiry here or e-mail j.mcjimpsey@samaritans.org
Outreach Work in
Scotland
Schools
Many of our branches are
working in schools to raise awareness of emotional health, the
importance of talking about feelings and to give out information
about our services and how to contact Samaritans. Your local
branch will be able to tell you what their local programme of
activity is, and how they can contribute to your curriculum.
In addition, we are
currently starting a roll out of the DEAL schools pack across
Scotland to ensure that schools are aware of this Samaritans
resource, and have the appropriate support to be able to make use
of it with their students.
Find out more about DEAL
In some areas, we have
assisted pupils and staff to explore the option of peer listening
services, and peer support.
For more information about our work in schools and how we can
help you, contact j.mcjimpsey@samaritans.org
Work In Prisons
Samaritans supports every Scottish prison by training
prisoners to be listeners for other prisoners. Listeners
offer the same confidential, non-judgemental service to their
fellow prisoners as Samaritans do in the wider community, and they
are supported by regular visits by Samaritans to the prison.
Samaritans also received
funding from the Scottish Prison Service to offer support to
prisoners on release.
Health Professionals
We are currently piloting
some work setting up referral protocols with health professionals
in Perth with a team of GP practices. Our aim is to work with
primary health care staff to encourage them to identify patients
who need emotional support and who would benefit from being
contacted by Samaritans and being offered the opportunity to talk
to a trained Samaritan volunteer.
This is a new development in
Scotland and we are aiming to work with other authorities, and also
with other professionals in the care sector – either statutory or
voluntary services.
If you are interested in
finding out more about our work with health professionals, please
contact j.mcjimpsey@samaritans.org
External
Training Directory
Businesses and agencies in
Scotland can access our range of training courses which can be
tailored to your agency and your needs. Our External Training Team
can develop and provide courses for your staff, or there are now
opportunities for staff to attend our new Open Courses, which aim
to bring together staff from a variety of agencies to work
together.
If it is difficult for your
staff to get away for the day, we have a CD-Rom for Managers which
provides maximum flexibility.