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Understanding your point of view is essential to the development of Samaritans' service. Any information you provide will always be kept strictly confidential.

What do you think of Samaritans’ service?

www.nottingham.ac.uk/nursing/shelp

Samaritans have commissioned an independent evaluation of their helpline services. Researchers at the University of Nottingham are inviting all users of the Samaritans Telephone, E-Mail and Text messaging services to take part in the research.

For information about the project and to find out if you would like to get involved please go to www.nottingham.ac.uk/nursing/shelp or contact Michelle at shelp@nottingham.ac.uk/

You do not need to give any personal details to take part in the research which is strictly confidential.

Why didn't you use our service?

If you haven't used Samaritans' services, please let us know why.

Got a complaint?

Samaritans aims to care for their callers to the highest possible standard at all times. To help achieve this, we encourage anyone who is not entirely happy with the way they have been treated to let us know immediately. All complaints will be investigated fully and sympathetically. Complaints questionnaire

Our website

What do you think of our website? Have you found the information you needed? Did you find it easily and quickly?  Please let us know