Good Practice

Good Practice

As a volunteer involving organisation, Samaritans is committed to ensuring that all volunteers, regardless of what role they carry out, are well supported and developed during the time they spend with us.

To ensure this happens we are involved with a number of initiatives for volunteers and staff who work with volunteers across the organisation:

  • Structured Recruitment and Selection Process
  • Sector recognised Volunteer Training Programme
  • Volunteer forums – Local, Regional and National
  • Structured Support Process
  • Recognition and Long Service Certificates

Influence

As a national volunteer involving organisation, the Samaritans is well placed to influence the wider volunteering sector. Some examples include:

National England Volunteering Development Council (EVDC)

The EVDC is a high-level representative and advocacy mechanism for volunteering, engaging both with government and opposition parties in order to capture the collective intelligence of volunteer-involving organisations, volunteering infrastructure providers and of volunteers to provide a powerful, coordinated lobby to steer government policy and community action. As a member of the group, Samaritans has the opportunity to influence the sector at the highest level. 

Network of National Volunteer Involving Agencies (NNVIA)

The network was established in 2003 to ensure that the views of national volunteer-involving agencies are formulated and heard in government policy consultations and development .As part of this group, Samaritans have recently been asked to lead a group of other organisations to develop Good Practice Guidelines on involving volunteers with Mental Health Issues.

Management of Volunteers – National Occupational Standards

Many people in the UK are involved in the development and implementation of the volunteering strategy within their organisation. These National Occupational Standards define the whole spectrum of activities required to achieve this effectively. Samaritans had a direct influence into this process when we were involved in rewriting the Standards in 2008.

Volunteer Policy

A Volunteer Policy sets out why and how an organisation involves and supports volunteers.

Download the Samaritans Volunteer Policy

 

Related Information

Frequent questions about volunteering for Samaritans