Samaritans
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Royal & Sun Alliance

Following an extensive consultation process involving Royal and Sun Alliance employees, R&SA chose to help Samaritans develop two of their key projects, designed to develop coping skills in young people and employees during difficult situations.

There was a strong synergy with R&SA’s risk management service, which aims to help customers better manage their risks to help prevent a crisis occurring. It also provided a focus for employee engagement activities.

Business benefits for R&SA

(As taken from the London Benchmarking Group‘s Corporate Community Investment measurement model to determine R&SA's contribution to the community)

  • Improved inter-departmental relations up 15%

  • Improved internal communications up 18%

  • Overall satisfaction & engagement of staff up 25%

  • Approximately £20,000 saved in building brand awareness by R&SA attending Samaritans events including receptions at House of Commons, 10 Downing St and The Globe

  • Over £350,000 PR coverage gained from the launch of WorkLife for R&SA

  • Reinforces R&SA’s Risk Management expertise approach

Royal and Sun Alliance donated £250K a year over three years and also provided expertise and 100 hours of staff training at its Knowledge Centres in London and Horsham. R&SA employees were involved in the testing of both projects. A joint steering committee was also established to identify clear objectives and manage the ongoing partnership through regular meetings.

 

Duncan Boyle, CEO R&SA presenting Samaritans with a cheque raised from R&SA's staff survey in 2005

Duncan Boyle, CEO R&SA, presenting Samaritans with a cheque
raised from R&SAs’ staff survey in 2005

Community benefits

  • Every LEA and secondary school in the UK and ROI received a copy of the schools pack

  • Over 500 employees and managers taught coping skills in WorkLife training during the course of the partnership

  • Coping materials produced used by RSA’s brokers and customers to help manage stress

  • R&SA also had a team of charity champions raising money for Samaritans from family, friends, clients, and colleagues. The total amount raised in this way was in excess of £60,000!

 

Leverage of projects thanks to R&SA's involvement

  • Royal and Sun Alliance logoAdditional £37,100 for schools project

  • Additional £67,500 for workplace project

 

Other benefits to R&SA

  • Investment in the communities from which R&SA draws its customers, staff and shareholders
  • Adds value to the brand and acts as a differentiator
  • Roadshows in 13 key R&SA sites
  • R&SA branding and information about the partnership in volunteer magazines and delegate packs

RSA banner with Samaritans

More information

See the list of other Samaritans supporters

For more information please contact Corporateteam@samaritans.org or telephone +44 (0)20 8394 8300.