Course for individuals: Working with people who self harm
Samaritans is an established workplace training provider in our
7th year of designing and delivering bespoke, specialist
communication skills courses for frontline staff and
managers.
Whether you have training needs in the areas of improving
working relationships, helping staff to handle difficult contacts
or equipping them with Samaritans listening skills to improve
relationships with service users and customers, we have training
solutions that will suit you.
For training courses for individuals, please scroll down for
further information and booking details.
With over 50 years experience of listening, Samaritans handles
over 2.8 million contacts every year, from people who feel able to
talk to us about their experiences and feelings
Does your day to day role bring you
into contact with individuals who are upset or distressed?
Do
you find yourself communicating with people who self-harm?
Are you looking to develop
your skills and confidence when dealing with difficult situations
and emotional contacts
If the answer to these questions is yes, then you may benefit
from attending our course Working with people who
self-harm.
Only £95 for a full day’s training
session to include refreshments, lunch and a certificate of
attendance.
Upcoming Working with People who Self Harm - Open
Courses
The course has been designed for:
Anyone coming into contact with people who
self-harm. Those who wish to improve their skills and confidence
when actively listening to emotionally powerful situations
At the end of this one day programme you will be able to:
- Recognise what self-harm is
- Understand some of the reasons why people self-harm and the
difference between self-harm and a suicide attempt
- Listen for feelings as well as meaning
- Gain new information through effective questioning
techniques
- Use support to
minimise stress
Course Agenda:
Welcome and
introduction / Expectations for the day
Sarah's diary / Reasons for self
harm?
How can we
help? / How best to support someone who is
self-harming
A question of
interpretation / What do we hear?
Distress and
despair / What stops us from listening?
The Listening
Wheel / Techniques for handling emotional
contacts
Appropriate
responses to self-harm
Self-harm
awareness / Dispelling myths and highlighting facts /
Techniques for reducing risk
Changing
behaviour
Support / What is available?
End of day
summary
Book online:
Terms and
Conditions