How have Samaritans helped you?

If you would like to tell us about how our service and volunteers have helped you please let us know at

Unhappy with the Samaritans service?

Samaritans aims to care for their callers to the highest possible standard at all times. To help achieve this we encourage you to get in touch if you are not happy with your experience. All complaints will be investigated fully and sympathetically. Find out more about making a complaint to Samaritans.

Other queries

For questions about the Samaritans organisation, or to talk to a specific member of staff please contact our Central Office.

Please note that our Central Office isn't part of our support service and is only available 9am–5pm in the UK.