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The data held centrally shows that since 1984 Samaritans has
received over 68 million contacts in which people
felt able to speak, type or write.
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The biggest branch is
Central London, which currently has 464 active
volunteers. It is also the oldest branch.
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The smallest branch is
Stornoway in Scotland, which currently has 14
volunteers.
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Our email emotional support service started in 1994 and
currently there are 198 Samaritans branches
providing the service via email
(at the end of 2010).
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Our SMS emotional support service started in
2006 and currently there are 81
Samaritans branches providing the service via SMS (at the end of
2010).
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In 2010, Samaritans branches in the UK and ROI
provided
support to
158 prison establishments. Listener statistics
collated for the Home Office in 2010 reveal that
almost 1,550 Listeners. The Listeners responded to
approximately 90,400 contacts.
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In 2010, over 228,370 people
were informed about Samaritans service through outreach and public
awareness work by Samaritans branches.
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Since 2003
Samaritans External Training Services has trained over 6,000
people in handling difficult contacts, enhanced communication
skills and managing stress in the workplace.
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In addition to its activities in the UK and Republic of Ireland,
Samaritans supports information sharing between
over 165 affiliated centres in 29 countries
and shares these combined experiences in the international arena,
to promote best practice. For more information visit http://www.befrienders.org/